Refund Policy

Last updated: 05 Sep 2026

Before work starts

If you paid the service charge but we have not yet started processing, and you cancel promptly, you may request a refund after we verify the payment. Processing time for refunds can take a few business days depending on bank / UPI settlement.

After work starts

Once documents are submitted and application work has started, service charges are generally non-refundable, except where we are unable to provide the agreed assistance due to our own fault.

Government / third-party fees

Fees paid to government portals, departments, medical centres, airlines or other third parties are not controlled by us and follow their own refund rules.

Scheme rejection

Rejection or delay by a government department due to ineligibility, incomplete documents, or policy changes does not automatically entitle a refund of our assistance charge.

How to request

Contact WhatsApp / call 9010683317 with your request number, payment screenshot or UTR, and reason for refund.